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Spiranca Institutes ("we", "us") respects your privacy and is committed to protecting the personal data you share with us. This policy explains how we collect, use, store, and protect your data, in line with Kosovo's Law No. 06/L-082 on the Protection of Personal Data and the oversight of the Information and Privacy Agency (AIP).
When you contact us through our website form, subscribe to updates, or otherwise communicate with us, we may collect: your name, email address, organization (if applicable), and the content of your message. We do not collect sensitive personal data except where you voluntarily provide it.
Your data is processed to: (a) respond to your questions and requests, (b) manage institutional partnerships, and (c) improve our services and educational content. The legal basis for this processing is the consent you give when submitting a request, and our legitimate interest in maintaining professional communication.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. After that period, data is securely deleted or anonymized.
We do not sell or rent your personal data. Data may only be shared with trusted service providers (e.g. email delivery) who help us operate this website, always under confidentiality obligations, or when required by law by the competent authorities of the Republic of Kosovo.
In accordance with Law No. 06/L-082, you have the right to:
We apply reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of electronic transmission or storage is entirely secure.
This policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will always be published on this page.
For any questions about this policy, or to exercise your rights, write to us at institutes@spiranca.org.